Refund Policy

Last updated: September 8, 2026

30-DAY MONEY-BACK GUARANTEE
We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund.

You do not need to ship anything back. If your refund is approved, you keep the product.

HOW TO REQUEST A REFUND
Contact us at support@trypalaceguard.com with your order number and the email address used to place the order. We may ask a brief question about the issue or request a photo so we can improve the product.

Once approved, your refund is issued to your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we've approved your refund, please contact us at support@trypalaceguard.com.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. We will send a replacement or issue a full refund at no cost to you.

EXCEPTIONS
We cannot accept refund requests on gift cards.

We reserve the right to limit or decline refund requests in cases of suspected abuse, including repeated refund requests from the same customer or address. For multi-pack orders, we may request that unopened units be returned before a full refund is issued, at our expense.

EXCHANGES
If you'd like a different item, simply request a refund and place a new order.

ORDER CANCELLATIONS
Orders can be cancelled for a full refund at any time before they are fulfilled. Email support@trypalaceguard.com as soon as possible with your order number and the subject line "Cancel Order." If your order has already shipped, request a refund under the 30-day guarantee above — you keep the product.

QUESTIONS
Contact us any time at support@trypalaceguard.com.

Eudaimonic Brands LLC
30 North Gould Street, STE R
Sheridan, WY 82801
United States